Privacy Policy
At Ulanix, we are committed to providing excellent customer service and outstanding value in fine jewelry while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding, for example, your product and service preferences, dates and descriptions of orders and billing and shipping information. Under no circumstances do we sell or rent this information to other businesses, and we strictly protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in Ulanix. Our Privacy Policy is explained in more detail below.
1. What information does Ulanix.com collect from
our online customers?
For those individuals who
visit our site but do not make a purchase, we collect and
store IP ("Internet Protocol") addresses during
the visit. No individualized information is collected, and
the IP address is not traced to a particular individual.
Similarly, we collect information, using that IP address,
about the navigational or browsing activities of our visitors.
Again, that information is not tied to any name or other
personally identifying information but is used solely to
provide generalized demographic data, such as what geographic
areas our visitors are from and visitor browsing patterns.
We cannot use that data to identify you. For those who make
a purchase on Ulanix.com, in order to fulfill the order,
we collect and store your name, address, shipping information,
email address, purchase data, and billing information.
2. Does Ulanix.com use "cookies"?
"Cookies" are small pieces of information that
are stored by your browser on your computer's hard drive.
We use Cookies to track your activity on our webs site in
order to provide better service. Most web browsers automatically
accept cookies, but you can usually change your browser
to prevent such acceptance, We do not retain any individualized
information as a result of our use of cookies.
3. How does Ulanix use the individualized information
that we collect?
In addition to using the information referenced above to
fulfill your order, we also retain your name, address, email
address and purchase information in our customer database.
We use that information to track your order, to respond
to your inquiries. We also may use that information, from
time to time, to contact you concerning our products, services,
sales or special promotions of Ulanix or our corporate affiliates.
We try to limit those contacts to ones that might be of
interest to you.
4. How is the information Ulanix collects stored
and what security procedures do we have in place to protect
the confidentiality of that information?
Currently, the Ulanix customer information that we maintain
is stored in our internet database and in our corporate
customer database. We limit access to that information to
those within our organization with a business need to know.
In addition, we enforce a policy against unauthorized disclosure
or use of the information you share with us, and we instruct
our employees concerning that policy. Those employees that
do have access are required to abide by our privacy policy.
As stated above, we do not under any circumstances sell
or rent customer information to any outside company or organization
nor do we permit any such organization to use customer information
for its own business purposes.
In fact, we will release specific information about you only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order or in the unlikely situation where we, in good faith, believe such information is necessary to prevent harm to you or others.
We use secure server technology to keep your personal information - including your billing and account information - as secure as possible.
5. Will Ulanix privacy policy change?
We may change or enhance our policy to improve our service
to you. If we do change our policy, we will note those changes
on our Web site. A message will be displayed on our home
page for a period of time that a change has been made, and
the change will be highlighted within the privacy policy.
You are welcome to refer to this policy each time you are
considering making a purchase.